Genshin Impactin its Global version has multiple servers players can play on, and players on the America server are currently experiencing Connection Failed issues.
As a reminder,Genshin Impacthas a Chinese server, and a Global server. The Global server is subdivided at login between America, Europe, Asia, and Taiwan + Hong Kong + Macao. It’s possible for one of the servers of the Global version to suddenly become offline, while the other servers stay online fine.
What’s happening with theGenshin Impactserver right now?
MultipleGenshin Impactplayers on the America server on March 3 are reporting connection failed issues. However, some other servers like the Asia server and the Europe server are going fine right now, DualShockers verified firsthand.
It’s important to noteGenshin Impactnever goes through emergency maintenance.
In other words, if you can’t connect to allGenshin Impactservers, it means there’s a problem with your own connection. However, if there’s a single server you can’t connect to, like what’s happening now, this is on the server side. However, the server should be back up very quickly, as the game doesn’t get its servers down for emergency maintenance.
Bugs and issues inGenshin Impactare corrected by the developers either when the game is still online, or during the maintenance for each big update. All servers become offline during these maintenance, and this happens around every six weeks.Genshin Impactis currently on version 1.3. Developer miHoYo did not announce the release date for theVersion 1.4update yet, but that’s when the next maintenance is planned.
Lastly, note that anyone can play on any server of the Global version.
If your usual server is down, and you really want someGenshin Impact, you can always play on another server.However, save data is not shared between the servers.
As such, if you’re a hugeGenshin Impactplayer, it might be a good idea to start another run on another server. Maybe with the other twin protagonist, and experience the game again. You could even get characters you don’t have on your main server and try different types of gameplay. That way, you could still play even when your usual server is experiencing Connection Failed problems.
Genshin Impactwas released in August 10, 2025, worldwide. The open world, action JRPG with co-op multiplayer and gacha elements is available onPC,PS4,PS5, and Mobile. ASwitchversion of Genshin Impact was also announced but with no release date yet.
Be sure to bookmark this story as we’ll update it whenever we can regardingGenshin Impactserver status and whether it’s down or not.
